1. Decide what the website should help customers do
Start with one main action: request a quote, ask about a service, arrange an appointment or discuss a project. Then identify who the website is for and what they need to know before taking that action.
For example, a local service business might need to explain its work, show suitable examples and collect enough information to reply to a quote request. This is an illustrative brief, not a claimed client result.
2. Gather your business and service details
- Your business name and the contact details you want to publish.
- The services you currently offer and the areas you genuinely serve.
- Useful answers to the questions customers ask before buying.
- Any prices or starting prices you want to show, with accurate conditions.
Separate confirmed facts from ideas for the future. A website should explain what you can deliver now.
3. Collect brand assets and approved examples
Gather your logo, existing brand colours and original photographs. Use images you own or have permission to publish. For customer projects, agree permission before including a client’s name, logo, photographs or testimonial.
If the content needs preparing, say so when requesting a quote. Copywriting, photography and image sourcing can affect the scope. Fictional examples should be labelled clearly.
4. List the features you actually need
There is a difference between an enquiry form and a system that confirms appointments, collects payments or connects to your customer records. Describe what should happen after a visitor clicks a button or submits a form.
Include the tools you already use and any recurring costs you know about. If a feature is only a future possibility, mark it as optional so it does not distract from the initial project.
5. Understand your existing website and domain
If you already have a website, provide its address and explain which parts work well and which are causing problems. Identify where the domain and hosting are managed, and whether you control the accounts.
You do not need to put passwords in an initial enquiry. Arrange suitable access securely when it is needed. For a redesign, retain useful page addresses where possible and plan redirects for necessary changes.
6. Agree budget, review stages and handover
Share a realistic budget range and any genuine deadline. Ask the proposal to explain the pages, content responsibilities, review stages, revision scope, ongoing charges and arrangements for updates after launch.
Veymont’s current website starting prices are £595 for Starter, £995 for Business and £1,750 for Advanced. Your final quote depends on the agreed scope.
A simple message to start with
We run [business type] and serve [areas]. We need a website to help customers [main action]. Our current site is [address, if applicable]. We have [logo, photos and wording] available and need help with [gaps]. Our budget range is [range] and our preferred timing is [timing].
Send the details you know; we can discuss the gaps together. See how Veymont approaches a new website.
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